Privacy Policy

The plain-language version

We collect what you type into our forms so a person can act on your request. We never sell it. Contact details you give the Opportunities board are never published. Payments run entirely on Stripe — card numbers never touch this site. Advertising and analytics cookies load only if you accept the consent banner, and declining changes nothing about how the site works.

Access is granted by a person: when you create an account or ask for something (Level 1 of GTA Academy, an Academy plan, the member portal, the network, a Fly account), a person at Global Ties Aviation reviews the request and approves, waitlists or denies it. We keep the request, the decision and every later change to your access.

If you join the GTA network and take Level 1 of GTA Academy for free, we keep your account, your profile, your course progress, your exam answers and results and what you do in the network, so we can run the course and the network, improve the program, and tell you about the Academy and our services. You can stop those emails at any time. The same holds, with your plan and billing added, if you take a plan.

What we collect

Form submissions: when you book a service, request specialists, register as a specialist, post or take an opportunity, apply to partner, submit a review, join a waitlist, or send an intake, we receive the details you enter — typically your name, contact information, and the substance of your request.

Payment confirmation: when you settle an approved quote, Stripe processes the payment on its own infrastructure and tells us the outcome. We never receive or store card numbers.

Technical telemetry: our self-healing watchdog (Sentinel) records anonymous error reports — what broke, on which page — to keep the site working. These contain no personal information.

AI advisor conversations: messages you send to the on-site AI advisors are processed to generate the answer. Do not put sensitive personal information into advisor chats.

Business contact data from public sources: to find aviation businesses and aircraft owners who may need our services, we gather business contact details from public sources — the FAA aircraft registry and public business listings such as Google Places.

Your account: your name, your email address and a password (held by our account provider, Supabase, which stores it in a form we cannot read), your confirmation that you are 18 or older, and the dates you confirmed it and accepted our terms. A new account is also recorded in our customer records so a person at GTA can follow up.

GTA Academy and the members' network, including the free Level 1: the date you joined and accepted the code of conduct; your course progress (which units you opened and finished, your knowledge-check scores and the number of tries; the answers themselves are graded and not kept); your exam attempts (your answers, the time you started and submitted, your score and any grader's notes); your field work (the text, links, photos and files you submit, a draft review written by our AI for the instructor, and the instructor's decision and feedback); the certificates issued to you (the name on the certificate, its number, level, dates and status); your messages with the GTA team; which Academy emails we sent you; and, if you apply for a plan, your application answers, the score and the summary we make of them.

Your access: what you asked for and when, where the decision stands (pending, approved, waitlisted, denied, paused or ended), what it opens for you, and a record of every change to it (who made it, when, what changed, and whether we emailed you about it).

Your network activity: the profile you fill in (business name, city, state, the states you travel to, airports, services, a short description, website, and the public phone and email you choose to show), whether you list it, and whether a person at GTA verified it; the posts you put on the members' board; and the introductions you ask for, with any note.

On a plan: your plan and its billing status as Stripe reports it, the leads released to you, the records you keep in your Detailer OS, your AI tool use counted against your monthly allowance, and your questions to the AI tutor with its answers.

Optional analytics: if — and only if — you accept the cookie banner, standard analytics and advertising tags (such as Google Analytics or a Meta pixel) may collect usage data under their own policies. If no tags are configured, or you decline, nothing loads.

Calls and text messages

When you sign up at globaltiesaviation.com/welcome or globaltiesaviation.com/text-messages, or give us your number in another form, we keep your phone number, your state, what you told us you need, the welcome call you booked, and the date and words of each consent you gave.

Texts: if you tick the separate, optional texting box, Global Ties Aviation (from (443) 300-6215) may text you about your signup and your welcome call, reply to your questions, and send occasional updates about GTA's training, services and programs. Calls: if you tick the separate, optional calls box, we may call you, including automated calls and calls by an AI assistant that says it is one. Neither consent is a condition of any purchase. Message frequency varies; message and data rates may apply. Reply STOP to any text to opt out and HELP for help, or call (877) 844-8220. Calls and texts are made between 8 am and 9 pm in your time zone.

We record AI-assistant calls and keep their transcript and summary so a person at GTA can follow up.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. The sharing described elsewhere in this policy excludes this information; our texting provider, Twilio, handles your number only to deliver our messages.

What we use it for

To do the thing you asked: route your request to the right person, verify a profile, make an introduction on the board, schedule work, confirm a quote, or respond to a question.

To review your request: a person at Global Ties Aviation reads what you asked for and your account details to decide whether to open access, and we keep the record of that decision and of every later change so it can be checked.

To run GTA Academy and the network: open each unit in order, grade knowledge checks and exams, have a person review your field work and issue your certificates, keep the certificate verification page truthful, show your listed profile to members, publish board posts after a person reviews them, and make the introductions you ask for. Short written answers and field work may be read by an AI model to draft a grade or a review; a person at GTA can review any grade and makes every decision on a certificate.

To improve the program: we look at which units people finish, where they stop, and where exam answers show a lesson is unclear, for the program as a whole, so the course gets better.

To contact you about GTA Academy and our services: the welcome email and account emails, messages from the GTA team, reminders about your course or your plan, and, now and then, an email from a person at GTA (or a call, if you gave us your number) about the Academy, the network or our services. Every reminder and marketing email carries a one-click unsubscribe, and you can also ask us to stop at support@globaltiesaviation.com; account, payment and certificate emails still go, because they are about what you asked for.

To keep the platform honest and safe: verification checks, rate limiting, abuse prevention, and the aircraft record's documentation.

To improve the platform: aggregate, non-identifying usage patterns.

What we will never do

Sell your personal information. Sell or rent your Academy record, your exam answers or your network activity. Publish contact details from the Opportunities board. Let an AI make a decision about you that matters — verification, pricing, matching — without a named human making the final call. Load tracking cookies you declined.

Sharing

Service providers run parts of the platform for us and handle data under their own agreements, only to provide their service: Supabase (database and accounts), Stripe (payments), the AI model providers reached through our AI gateway, among them Anthropic and OpenRouter (advisor answers, the Academy tutor, and draft grades and reviews for the Academy), Twilio (the company phone line: calls, voicemail transcripts and texts), Hostinger (hosting and the company mailbox), Duffel (flight search) and Hunter (finding business email addresses).

When you ask to be matched — a work request, an opportunity, a specialist registration — we share what is needed to make the introduction, and only after a person confirms both sides.

What other people can see: members of the GTA network see a profile you list, by its public fields only, and the board posts a person at GTA published. A listed profile that a person at GTA verified also appears in the public directory of GTA network professionals with your certificate numbers. Anyone who enters a certificate number on the verification page sees the holder's name, the level, the status and the dates: that is what makes the certificate worth holding. You can take your profile out of the directory yourself at any time.

Retention & your rights

We keep your Academy and network record while your account is open, so your progress and your certificates stay yours. We keep request data as long as needed to serve you and meet legal obligations. You may ask what we hold about you, ask for a correction, or ask for deletion at any time: support@globaltiesaviation.com. If you are in a jurisdiction with specific privacy rights (GDPR, CCPA and similar), we honour access, correction, deletion and portability requests through the same address.

Children

The platform is for aviation professionals, owners and adult students: every account confirms its holder is 18 or older when it is created. It is not directed at children, and we do not knowingly collect information from anyone under 16. If you believe a child has given us information, write to support@globaltiesaviation.com and we will delete it.

Changes

If this policy changes materially, the change is dated here and stated plainly — not buried.

30 September 2026: added what we keep for GTA Academy and the members' network, now that Level 1 of the Academy is free with a network membership, how we use it, and what other members and the public can see; and that every access is granted by a person after review, with the record we keep of each request and decision.